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Can I track my order?

You sure can! As soon as your order ships, you will receive an email with your tracking number. Be sure to check your spam folder in case our update emails are ending up there.

Where do you ship to?

We ship from our warehouse in the U.S. to every state in the U.S., Europe, & the UK.

If you live in Europe or the UK, your order is subject to an import tax. This is because you are importing a product from the United States. We do not reimburse or cover import tax fees.

Are orders outside the U.S. subject to an import tax?

Yes, they are! If you are ordering outside of the U.S., your order is subject to an import tax. This is because you are importing a product from the U.S. into your country.

The tax amount will depend on what country you live in. Typically it is 10-20% of the product price ($149). We do not reimburse customers for import taxes.

How does the Window Solar Charger work?

Step 1: Hang in any sunny window. It takes 8-10 hrs of direct sunlight to fully charge the built in battery.

Step 2: Plug your phone or USB device into the included USB port. A full internal battery can charge iPhones 2 times & Android phones 1 - 1.5 times.

Step 3: Charge all your favorite small USB devices from the charger's internal battery. A full battery can charge iPhones (2x), Android phones (1 - 1.5x), Tablets (0.5x), Air Pods (3x), Portable Speaker (1x), Donuts (1000x).

Got more questions? Shoot us a message on our Contact Page.

What can I charge with the Window Solar Charger?

Anything with a USB plug! Here are some examples:
- phone
- tablet
- bluetooth speaker
- smart watch
- bike lights
- USB-powered string lights

You can't charge your computers or large appliances with AC plugs yet. Stay tuned for more products from us in the future.

What is your carbon impact?

For all of the carbon we generate as a business - which includes everything from manufacturing the solar panels to shipping them to your doorstep - we’re going to take carbon out of the atmosphere. We do this by purchasing credits from third-party verified emissions reduction projects, also known as “carbon offsets.” These projects do things like plant trees, build wind energy, and support the UN Sustainable Development Goals.

We've partnered with Carbon Credit Capital on this. Learn more about them here.